GM GENERAL RECALL INFORMATION

How can I tell if my vehicle has been involved in a recall?

GM notifies customers of affected vehicles in writing within 60 days after a recall announcement. GM works to quickly identify affected vehicles and notify owners. Once GM has identified the affected vehicles, those vehicle VINs are loaded onto this site. This process can take several days, but in rare cases it may take longer. Even if your vehicle doesn’t appear on the recall website, please call New Smyrna Beach Chevrolet and we can check for any GM recalls on your vehicle.

If I haven’t received a recall letter in the mail, is there still a possibility that my vehicle has been involved in a recall?

Yes. The vehicle specific information related to a recently announced recall may not be available at the time of the announcement. Recalls are issued by VIN and may not apply to every vehicle manufactured within a model year. There are multiple factors that determine if a VIN will be included in a given recall. For example, your vehicle could have been manufactured at a different time, in a different manufacturing facility or using different parts than those involved in the recalls.

I still have questions. Who should I contact?

Contact New Smyrna Beach Chevrolet and one of our certified service advisors will check for any recalls, answer any questions you have and complete the recall repairs for your vehicle.